How WoodEver handles website enquiries and sample requests.

This page explains the information collected through sample, quote, stockist and contact pathways, why it is used and how to request access, correction or deletion.

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Key points

Used for enquiries, samples and quotesOptional Google Maps address suggestionsHosting and email services may process submissionsAccess, correction and deletion requests handled by contact or email

Information you provide

When you submit a form, the website may collect your name, email, phone number, postcode, full sample-delivery address, selected products, project details and message content.

Website and source information

The website may also record technical and attribution details connected to a submission, including IP address, browser user-agent, page URL, referrer and UTM campaign parameters.

How it is used

Information is used to respond to enquiries, arrange sample delivery, provide quote or stockist support, manage follow-up communication, protect the service and understand which pages or campaigns generate enquiries.

Google Maps address suggestions

The sample form can send typed address queries to Google Maps Platform to show matching Australian addresses. Selecting a suggestion returns address components used to fill the delivery address, suburb, state and postcode. Manual address entry remains available.

Google Maps Platform processing is governed by the Google Privacy Policy and Google Maps Platform Terms.

Service providers and retention

Information may be processed by hosting, database and email service providers that support the website and enquiry workflow. It is kept only for as long as reasonably needed for enquiry handling, sample or quote support, service security and applicable business or legal requirements.

Access, correction and deletion

Contact WoodEver through the website or email hello@woodever.com.au to request access to, correction of or deletion of information connected to an enquiry. Some information may need to be retained where reasonably required for legal, security or record-keeping purposes.